Comments and messages
Keyword replies in DMs, private replies to comments, conversation starters and a friendly default reply, so nobody waits.
MOJIENGAGE
Turn comments and messages into customers
Comments and DMs answered in seconds, with every lead sent straight to you.
9:415G
jo.bakes
Free website check
jo.bakes CHECK
Thanks for commenting Jo. Send us your website link here and we'll reply with the 3 things we'd fix first.
jobakes.co.uk
Got it, thank you. We'll be back to you today.
How it works
What your customers see, and what lands with you. Shown with example accounts.
- 1
Someone comments on your post
You share an offer and ask people to comment a word, like PRICE. Every comment is a person who's interested.
9:415Gstudio.lumen20% off cut and colour
Comment PRICE for details
128 likesjess.wood Love this colour 😍
maya.r PRICE
- 2
They get a private reply in seconds
MojiEngage sends the one private reply Instagram allows for their comment straight away, so they hear from you while they're keen.
9:415GCommentsmaya.r PRICE
Private reply sent to maya.r
Replied in 2 seconds
daniel.k PRICE
Private reply sent to daniel.k
- 3
The details land in their messages
A private message follows with the offer, in your words. It asks the right questions and gets their details while they're keen.
9:415GStudio LumenHi Maya, thanks for your comment! This week only: 20% off a cut and colour. Shall we save you a spot?
Yes please! Is Saturday morning free?
Saturday at 10:30 is free. What's the best number for the team to confirm?
07700 900123
Message... - 4
The lead lands with you
Every new lead lands in your MojiEngage contacts and your email, with what they want and how to reach them. You can step in and reply yourself at any point.
InboxNew leadMaya R.
Wants Saturday 10:30, cut and colour
RepliedDaniel K.
Asked about gift vouchers
RepliedPriya S.
Commented PRICE on your post
Maya R.
- Phone
- 07700 900123
- Wants
- Cut and colour, Saturday 10:30
- Came from
- Comment on your offer post
- 5
See what it brings in
A simple weekly view of comments answered and new leads, so you can see which posts bring in business.
This week42
Comments answered
19
New leads
2s
Average reply
New leads by day
You stay in control
Pause the automation, take over any conversation yourself, or block someone, whenever you need to.
Your brand, your accounts
Runs on your own social media accounts with your own wording. No third-party badge in your messages.
Plays by the platforms' rules
Official platform APIs only, such as Meta's for Instagram. It never messages new followers out of the blue, so your accounts stay safe.
Every decision logged
See who was replied to, by which rule and why, in plain language.
Add website chat
Add MojiChat, so website visitors get answers day and night and appear in the same contacts list as your Instagram contacts.
Plan ahead
Image, carousel and reel posts scheduled ahead and published only after you approve them, with story reminders, insights and your best posting times.
Answer every DM
Add MojiChat on Instagram and the DMs no keyword rule covers are answered from your approved facts too. A paid add-on.
Your choice
Use it your way
Start with what you need now and add more as you grow.
Use it on its own or alongside MojiCRM, and add MojiChat for your website.
On its own
Use MojiEngage by itself, with every lead sent straight to you.
Alongside MojiCRM
Use it next to MojiCRM, with every social media lead sent to you while MojiCRM handles the rest of your enquiries.
With MojiChat
Add MojiChat to your website: its visitors join your social media contacts in one list, and it can answer your Instagram DMs too.
Free review
Tell us what you'd like to improve
Send a few details and our team will come back with the next steps worth looking at first.
Email Us
Not sure where to start? Send us your enquiry here or email us directly.
contact@mojistudio.co.ukFast Response
We typically reply within 2-4 business hours. If your enquiry is urgent, mention it in your message.
UK-Wide Coverage
We work with businesses across the UK, including Liverpool, Manchester, London, and surrounding areas.